Evoke trust through consistency
Establishing clarity and consistency around your brand messaging is crucial, especially with third party retailers. With IGS, you can be the brand that stands up and stands out against competitors by creating personalised experiences that lead customers back to you wherever they shop as a result of improved online brand engagement.
Next-level personalisation is here
Online, instore, on the phone – your customers expect personalised experiences as part of the customer brand experience, but shopping behaviour should be understood in real-time too. This means knowing the customer’s mindset and motivations at that moment. This will help to gradually improve online brand engagement over time and ensure personalisation at every stage when building brand identity.
Proven results for consumer brands
Brands now more than ever need customers so loyal they act as advocates, recommending them on every channel, and improved customer brand experience can help you with this. IGS promotes brand engagement whilst building brand identity by simplifying the journey, reducing friction and increasing decision confidence.
Improved NPS scores
Getting customers to the right decision faster breeds satisfaction. We have a proven track record in boosting NPS scores.
Online, instore, on the phone
Consistency is king in branding, our platform is omni-channel and seamless whatever the touchpoint.
Best of breed UX/UI
Deploy with peace of mind that we have best of breed UX and UI covered.
Marketers need transparency with data that’s meaningful. Our platform lets them analyse trends.
Our algorithm is smarter; it combines personalisation with real-time relevance. Customers convert more based on historical behaviour.
Streamline to conversion via customer understanding, boosting order values, and enticing recommendations.
We are Conversity – the Intelligent Guided Selling experts
We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation, for a journey presenting relevant recommendations and add-on opportunities for your customer in the moment.
How Intelligent Guided Selling helps the Brands industry
Personalised experiences, every time
Our platform combines customer needs and mindset with your business rules to provide exactly the right product recommendation needed to convert sales
IGS effortlessly adapts customer journeys by tailoring specific questions and recognising pre-existing preferences
Upsell & Cross-sell
Sophisticated algorithms identify customer needs and make tailored product/service recommendations along with lucrative upsell and cross-sell options
The platform works on both single product/service journeys as well as bundles and deals. Ensuring only the most relevant and best results, every time
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In an ever-evolving landscape, standing still isn’t an option. Our aims here are clear: to offer industry insight and education, to help you discover what’ll impact your conversion rate, average order value – and transform your business results.