Everything you need to know about our Intelligent Guided Sales platform
Conversity created their platform for businesses like you, who want to offer a smarter, more personalised customer journey.Explore the platform
As easy as 1, 2, 3...
Whether you start small, or roll out across all your channels, deploying our platform is easier than you might think.
Choose your package
Choose from IGS Select, or the more bespoke Signature. We will co-create a dynamic journey to drive conversion using mindset, product data and much more.
Data integration & build
Not only is it easy to integrate your data and systems, but we can help enrich your data to provide more insight into your customer's mindset. We'll also take care of getting the platform working consistently across all your channels.
Insights & ROI
You'll get a dashboard of real time insights as well as all of the key metrics: Conversions, ATV, Engagement and NPS.
How our platform works
Our platform combines sources of customer and product data, together with real-time relevant intelligence, and configured business rules – effortlessly adapting journeys accordingly across channels. We've created Select; the quickest and easiest way to drive ROI, and Signature; our more bespoke option.
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Get ahead with our IGS platform
Conversity have industry-leading experience of combining cutting-edge tech expertise with the changing needs of customers to drive satisfaction and conversion. The benefits of our IGS platform include:
Dynamic journeys, delivering personalised solutions to drive traffic, conversion, order values cross-sell and upsell.
Integrating crucial data to the purchase journey, enrichment, optimisation, collection and analysis.
Improved NPS scores
Getting customers to the right decision faster breeds satisfaction. We have a proven track record in boosting net promoter scores.
Whatever the channel, your customer gets the ultimate experience, tailored with real-time relevance to their mindset in the moment.
We can work collaboratively so your IGS is a seamless part of your brand, tailored to what your customers expect.
Best of breed UX/UI
Deploy with peace of mind that we have best of breed UX and UI covered.
Our algorithm is smarter; it combines personalisation with real-time relevance. Customers convert more based on historical behaviour.
Marketers need transparency with data that’s meaningful. Our platform lets them analyse trends and see what’s worked.
When experiencing your brand, customer confidence breeds from cohesion. Our platform seamlessly integrates across touch-points.
Why choose Conversity?
Conversity work collaboratively with you to propel business growth. Our technology is fast and easy to launch. We can bolster your tech capabilities, or free up your time to focus on your roadmap. Either way, our expert help can expedite your customer experience improvements and is effortlessly integrated.
How we stack up
Experts in Intelligent Guiding Selling
Fast speed of deployment
Access to best of breed customer journey libraries
Dashboard of real time insights on shopper mindset
Seamless integration to analytics platforms
Fast, cost effective response to business change
Delivered as a service
Our customer journey experience
No need to replace or upgrade legacy systems
Access to ongoing innovation through our roadmap
Reliable SLAs and secure ISO 27001 accreditation
Fully customisable to integrate with your business
Our platform fully integrates to look, feel and act as your brand does, across all channels consistently. We work collaboratively to configure the platform to be yours entirely.
Having Conversity’s IGS tool in place has been incredibly powerful in helping us maintain those all-important connections with our customers. With the Skincare Advisor, we feel we’ve empowered our customers to browse, select and purchase products with the utmost confidence, while still retaining the human element of the experience that is so important to our business.
Thanks to the Conversity tool, we have greater insights into our customers’ behavior, which has given us an extra edge when it comes to launching new products, updating offers or maximizing cross-sell opportunities. This flexibility is integral to the way we operate, and Conversity has ticked all the boxes in this respect.
Intelligent Guided Selling has been transformational; we have seen a huge increase in customer engagement online helping develop the customer relationship that is critical to our business.
Our aim was to guide consumers, to simplify their purchase decision. However, the level of data insights that enriches the digital audience preferences with Conversity's IGS tool is amazing.
We are Conversity – the Intelligent Guided Selling experts
We offer omni-consistent, easily integrated and configured technology that uses current customer motivations with personalisation. For a journey presenting relevant recommendations and add-on opportunities, for your customer at that moment.